Q&A with Talk to the Manager
An ancient relic of the hospitality industry has been revived to help navigate the ever-important digital conversation between businesses and its customers. Talk To The Manager (TTTM) is the prodigy of the primitive comment card that used to adorn … [Read More...]
How to Handle Negative Restaurant Reviews
The culinary industry thrives on word-of-mouth. It takes more than a restaurant’s advertising campaign to bring customers in, as hearing about a great little burger joint from a friend of a friend goes a long way in bringing in business. As … [Read More...]
Coffee Bean Debuts Ice Blended Truck
From May 20 – September 2, 2013, The Coffee Bean & Tea Leaf® will keep their customers cool during their landmark 50th anniversary celebration with the introduction of a new Birthday Cake Ice Blended® beverage. Available nationwide, … [Read More...]
Top 5 Richest Hotel Moguls and How They Got There
In the bustling global economy, there are many different paths to the top. If your goal is to make more money annually than some entire countries, an MBA is certainly not the only way to do it. In fact, a hospitality management degree may be just the … [Read More...]
Crambu: The Personal Hotel Concierge
Two inventive students at the University of Kentucky have been working on advancing the personal hotel concierge. Crambu is a text-message based concierge … [Read More...]
Use Your Klout for Access to the Admirals Club
Klout and American Airlines (AA) have announced a partnership that allows social media influencers access to AA's exclusive Admiral’s Club. A Klout score … [Read More...]
Instagram Launches Photo Indexing, Photos of You
Instagram has established itself as a piece of a vast digital mosaic that businesses and companies have used to gain insight on how trends emerge. Since … [Read More...]
- 7 Important Tips for Restaurant Owners
- Effective Link Building Strategies for the Hospitality Industry
- Celebrate World Ocean Day and Cinco de Mayo
- Infographic: Battle of the (Social) Sexes
- How Hotels Use Mobile Technology to Serve Customers Better
- Customers Seek Reviews for Hotels (INFOGRAPHIC)
- Second Chance Conversion with Travel Remarketing
How to Host a Successful Instagram Contest
Instagram has become "the next big thing" on the social networking scene. It had been steadily gaining in popularity over the last year, but when Facebook … [Read More...]
What Brands Can Learn From Taco Bell
On April 3, I attended the 17th annual Restaurant Industry Conference at UCLA. Hosted by UCLA Extension, the conference focused on brand relevance and … [Read More...]
Make Your Best Fish Face for National Burrito Day
Rubio’s, the restaurant brand known for fish tacos, unique seafood dishes and a devotion to the ocean, is celebrating National Burrito Day in a big way this … [Read More...]
- Social Media Marketing Platform for Instagram
- HOTELS Launches 2013 Social Hotel Awards Program
- Study: Average Growth of Facebook Fan Pages
- The Social Media Hospitality Experience
- Social Media and Hotels: Four Seasons Leading by Example
- Four Ways Hotels Can Use Instagram
- SoCal Socialite’s “Digital Street Team” to Spearhead the Oscar’s Social Media
