5 Reasons Malls Should Embrace QR Codes

Burbank Mall , , , ,

Shopping malls are beginning to incorporate QR codes into their marketing, allowing shoppers to find out what sales are happening at the mall in real-time. Here are 5 reasons malls should embrace this opportunity.

3 Comments on 5 Reasons Malls Should Embrace QR Codes

QR CodesQR Codes are still relatively unfamiliar to some, but more and more are starting to embrace the marketing opportunities they bring.

If you’re not familiar with QR codes, think of them as a barcode. Smartphone owners, with the right app, and awareness of what to do, are able to scan this barcode and be taken to more information on their smartphone … They allow the smartphone owner to engage with a [business] on a new level.”

A pretty common and growing trend is people adding QR codes to their business cards, allowing those that scan access to much information than can be contained on a business card itself.

More and more businesses, too, are adding QR codes to marketing materials.

For example, among the various advertisements that circle through the pillars throughout the mall, the Burbank Town Center features a QR code which shoppers can scan to find out the best sales happening right now.

Burbank Mall

5 reasons this is a perfect tactic for shopping malls:

  1. it makes shoppers feel as though they’re privy to “inside” information — they’re accessing something not everyone knows how to access.
  2. it’s very current — providing only the most up-to-date sales (it’s not outdated, which a paper advertisement would eventually become).
  3. it’s an easy opportunity to for a venue which represents many to accumulate all their stores’ sales in one place.
  4. it’s seamless to update — all they have to do is update the website with the specials; much more simple than creating new print ads, etc.
  5. shoppers can take it with them — whereas a list of “the best sales in the mall right now” on a regular mall fixture would be stagnant, but allowing guests to access the information on their phones, they can go through it as they continue to talk, can re-visit it, etc.

Do you think more and more malls and similar venues will begin to embrace QR codes?

3 comments

  1. Great article Debbie! I think this point: “shoppers can take it with them” is what’s the most interesting. The smartphone is one of the most personal devices we own. When you think about a mall or a brand empowering the consumer to put their content on a smartphone, something happens. It’s something only a psychologist can probably explain well enough. It’s the idea that it’s not just a flyer that can be thrown away, but it’s content that enters a home… or, someone’s phone, a very personal device. If executed well, I think there is potential to make a bond that others won’t be able to easily break.

  2. they should and the youth and geeks among will evangelize the masses into using them.

  3. Thanks, Matt! Appreciate the feedback from a mobile guru like yourself!

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