How to Handle Unsatisfied Customers

If you're wondering how to handle customer complaints on social media, here are five tips.

Fall into the … Food Truck?

The Gap, one of the largest retail clothing brands, is shaking things up with the debut of its food truck, Pico de Gap. The truck serves to stimulate buzz about Gap's new 1969 Fall denim collection.

A Successful Social Media Campaign

Earlier in the year, PopChips ran an extremely successful social media campaign seeking out a "VP of Pop Culture." With one of the most social-media savvy celebrities, Ashton Kutcher, on board, PopChips was able to not only award a winner, but create huge buzz, visibility and excitement about their brand.