If you already have a system in place for attracting new customers through mobile, moving on to create a branded communication channel that keeps those customers coming back should be your next step.
Here are examples of brands that do customer service on social media right.
In an effort to emphasize its position as a critical tool in delivering top-notch customer service, Twitter recently introduced new display options and tools.
Here’s a look at how the social media movement is influencing the restaurant industry — and vice versa.
If you are in the hospitality industry, you might be looking for ways to entice more customers into your business or to keep your current customers happy. The acrylic Smartphone ...
Here are actionable customer service tips on how to increase restaurant revenue. They include establishing standards, making upselling standard, and more.
The hospitality industry can benefit from tapping into the popular and vibrant Pokemon Go trend, and integrating it into their overall content marketing and social media strategies.
Attracting new customers and cultivating interest among prospects are the keys of success in the restaurant industry, both of which can be achieved with inbound marketing.
The Grounds of Alexandria cafe in Sydney uses a stylist and a horticulturist to bring out the beauty of everything they serve. #TheGrounds has become the sixth most Instagrammed location in Australia
Social proof is important to guests and consumers. Now let’s look at the practical applications of social proof for hotels and restaurants.
Here are a few easy tips to get your restaurant started with Snapchat, Periscope, and Instagram.
Here are a variety of approaches that are being used to promote and market catering brands.
Here are 10 ways restaurants can reach more customers online, in person, and through various unique restaurant marketing tactics.
Hotels becoming greener, healthier, and offering free WiFi are among the millennial-geared elements affecting hospitality marketing in 2016.
LA agency High Wide & Handsome hired renowned food blogger Julie Lee of Julie’s Kitchen to be the agency’s “food artist-in-residence.”