Customer Relations Archives - Page 12 of 18

It’s Back To Customer Service School

Your guests are your most valuable asset, and the competition will do anything to steal them. To keep...

The Selling Skills Assessment Tool (SSAT) can improve customer relations by bridging the gap between skills, behavior, and...

Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as...

Software Advice conducted an online survey of 1,936 randomly selected U.S. consumers about their likeliness to deliver feedback...

While service and amenities play an important role, the availability of complimentary high speed internet can make or...

Google allows brands to work with customers through easy-to-use services on the My Business dashboard. Here are 5...

If you have noticed a dearth of great customer service picks in your library, here are five great...

Here are some compelling reasons why your hotel needs Instagram, as well as some of the benefits of...

Here are 6 tech trends for the hospitality industry to keep in mind in 2014 that follow themes...

Here are some tips on how to keep review responses professional, and not risk damaging your reputation by...

How do you make guests feel valued? One way is to utilize a new technology like the one...

Public relations is the art of maintaining one's image and reputation. Social media has opened up all new...