CUSTOMER RELATIONS
False Reviews: How To Spot Them and Take Action
The Internet can be a double-edged sword for businesses. It's a fantastic resource for companies to connect with...
Category: Psychology
CUSTOMER RELATIONS
CUSTOMER RELATIONS
The Unspoken Costs of Neglecting Facebook Marketing Efforts
You’d be hard-pressed to list more than a few companies that don’t have any presence on social media,...
EMAIL MARKETING
Customer Service in the Digital Age: 3 Major Trends to Follow
The digital age has revolutionized the way we experience most aspects of our lives. Modern technology gives us...
CUSTOMER RELATIONS
How Storytelling Can Help Increase Your Restaurant’s Sales
There is no tool more powerful than storytelling, and there are many ways storytelling can help increase restaurant...
INFLUENCERS
The Complete Guide to Grabbing a Millennial’s Attention: Influencer Marketing
If you're a company that targets millennials, influencer marketing may be your best bet. But before you Google...
PSYCHOLOGY
How to Harness the Power of Emotion on Social Media
Buying is an inherently emotional act. When a customer decides on a purchase, they go about it not...
-TOPICS MENU-
What Brad Pitt and Social Media Have in Common
When thinking about the film Moneyball, I realized the new strategy displayed by Beane could be likened, in...
PSYCHOLOGY
Connecting the Dots
I told myself I wasn't going to write a Steve Jobs post, but I've succumbed to temptation. I...
BRANDING
Rewarding Brand Loyalty
There were some great panels at the Food Service Social Media Conference, and one of the stand-outs was...
-TOPICS MENU-
Mike Stelzner Explains How to “Launch”
Mike Stelzner, founder of Social Media Examiner, visited LinkedOC last week to share some great incites and information...
-TOPICS MENU-
Innovation without Borders: TEDx
TEDxOrangeCoast featured a variety of speakers on various topics. The idea behind TED events is to share "ideas...
-TOPICS MENU-
Inclusion or Exclusion: Which does Social Media Cause?
Does Facebook Leave Some Feeling Out?