HOTELS
How to Establish Your Hotel’s Voice on Social Media
Knowing to whom you're speaking, establishing trust, and telling stories are some ways to find and establish your...
Author: Guest Contributor
HOTELS
SOCIAL MEDIA
From Ads to SoLoMo: Trends and Innovations in Social Media Marketing
Looking at some current social media marketing trends and who is using it well, you'll see where are...
SOCIAL MEDIA
An Introduction to Pinterest Place Pins
With Pinterest Place Pins, photos are assigned pin points on a map that features detailed information about the...
CUSTOMER RELATIONS
How to Keep Review Responses Professional
Here are some tips on how to keep review responses professional, and not risk damaging your reputation by...
SOCIAL MEDIA
Social Media: What We Can Learn from Successful Brands
Big brands are social brands these days because that's where you find the kind of PR wins that...
AIRLINES
Marketing To Millenials on Social Media
With over 80 million members in the United States alone, the Millennials--aka Generation Y--are the most rapidly growing...
CUSTOMER RELATIONS
Mining Social Media To Discover Your Guest’s Preferences
How do you make guests feel valued? One way is to utilize a new technology like the one...
SOCIAL MEDIA
Turning Social Media Into A Career
Hotels are providing a variety of social media career opportunities in a variety of areas.
CUSTOMER RELATIONS
Social Media The New PR For Hospitality Industry
Public relations is the art of maintaining one's image and reputation. Social media has opened up all new...