Category: Airlines

Airlines Have Highest Levels Of Social Engagement

Airlines are engaging more people through social media than any other sector within the travel industry.

How Airlines Are Combining Social Media With GPS

Qantas and KLM airlines have instituted technology and personnel that allows them to easily monitor digital conversations posted...

The Influence of Baby Boomers on Travel and Hospitality

As millions baby boomers retire, they will become the largest purchasing demographic for hotels, lodging, restaurants, transportation, and...

Use Your Klout for Access to the Admirals Club

Klout has partnered with American Airlines to extend a free one-day Admiral's Club Lounge pass to avid social...

Airline Offers Seatmate Selection via Social Media

Royal Dutch KLM Airlines is allowing people to choose who they might sit next to on a flight...

Lose Your Luggage? Not Anymore.

Delta Airlines has implemented a system for travelers to track their checked baggage via the airline carrier's iPhone...

All Nippon Airways Introduces New Route in Style

All Nippon Airways (ANA), Japan's leading airline carrier, recently announced its "Inspiration of Japan" service brand and products...

Establishing Social Media Guidelines

It's essential for any company using social media, especially larger entities, to set forth guidelines so that it's...

Some Good Karma(geddon) for JetBlue

As a result of Carmageddon, JetBlue Airlines decided to offer $4 flights from Long Beach to Burbank and...

iPads Replace Alaska Airlines Flight Manuals

Alaska Airlines is the first domestic airline to replace paper flight manuals with iPads.

Southwest Airlines Social Media Strategy – Lessons for All Organizations