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Filtering the Feed: New Ways Consumers Shape Their Digital Experience

When you open a social app, you step into a world curated for you. Social media algorithms analyze your online behavior to deliver personalized content. Today’s users can filter noise, surface…

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Klout Clubs and Social Rewards: Coming to a Hotel Near You?

The Palms Hotel in Las Vegas, Nevada is a prime example of a hotel that is taking advantage of the…

CUSTOMER RELATIONS

HOW TO: Use Social Media to Create Better Customer Experiences

Today’s businesses must address more aspects of the customer experience than ever before. In addition to a stellar product or…

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CUSTOMER RELATIONS

Disneyland-area Hotel Sets the Social Media Bar High

Ramada Maingate at the Park has been able to put itself on the map, both in terms of its accessibility…

SOCIAL MEDIA

Foodies Rely on Social Media in Choosing Where to Dine

Restaurants can learn a lot from bloggers and the factors that play into their decision to dine or not dine…

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