How can you improve on building empathy with your customers? InMoment created an empathy map that allows you to more seamlessly provide customers with a better experience.
An updated algorithm, Facebook Bluetooth Beacons, and Facebook Moments provide many ways travel marketers can leverage Facebook.
Ensure you can bring in more business thanks to excellent customer service by leveraging the power of testimonials, case studies and unique customer service channels to build trust with potential customers and keep your current ones happy.
GrubHub, Audi, and Sour Patch Kids are using Snapchat marketing and brand campaigns to reach millennials.
Hospitality marketers should make use of Facebook’s free engagement tactics to increase sales and leverage their hotel’s brand on the platform.
Thanks to Facebook’s new Businesses on Messenger application, customers can contact businesses using the Messenger app, just as they would any of their friends or loved ones.
Use these tips on how to best utilize photography to improve your brand’s social media platforms and keep millennials sticking around.
Social Media Marketing World took place last week in beautiful San Diego, CA. The third annual event covered a variety of topics related to social media and digital marketing trends.
Geofeedia, a market leader in location-based social media monitoring, intelligence and analysis, debuted the next generation of its social media intelligence platform for marketers.
Tech giants like Google and Facebook have changed the way in which we work. The concept of ‘bleisure’ indicates work and leisure are becoming increasingly blurred.