Guest Contributor, Author at Social Hospitality

3 Amazing Examples of Customer Service on Social Media

Here are examples of brands that do customer service on social media right.

The significance of travel mobile apps is on the rise and this shift toward mobile means you need...

Food & Beverage is an ever-growing sector in China as the country boasts some of the world’s greatest...

Customer payment processing has evolved with the mass integration tablet devices for a variety of in-store functions. The...

Yoga marketing is essential for retreats and studios to attract new clients and increase brand loyalty.

How do you get your Twitter followers to follow you on Snapchat? Here are a few tips.

So, you’ve already defined what you want your brand to be. You know what you want to say...

Your customer service representatives are the ones your customers will encounter when entering your establishment or when they...

Here’s a look at how the social media movement is influencing the restaurant industry — and vice versa.