AIRLINES
Twitter’s New Customer Service Tools Take Hospitality to the Next Level
In an effort to emphasize its position as a critical tool in delivering top-notch customer service, Twitter recently...
Category: Customer Relations
AIRLINES
CUSTOMER RELATIONS
How Customer Service Representatives Impact Your Business
Your customer service representatives are the ones your customers will encounter when entering your establishment or when they...
CUSTOMER RELATIONS
How to Keep Negative Reviews from Becoming a PR Nightmare
Despite your best efforts to please all of the people all of the time, instances arise where that...
CUSTOMER RELATIONS
7 Customer Service Tips to Increase Restaurant Revenue
Here are actionable customer service tips on how to increase restaurant revenue. They include establishing standards, making upselling...
CUSTOMER RELATIONS
Three Ways Inbound Marketing Can Help Increase Restaurant Sales
Attracting new customers and cultivating interest among prospects are the keys of success in the restaurant industry, both...
CUSTOMER RELATIONS
Millennial Travel Trends: A Look at the Largest Generations’ Habits
This infographic highlights facts and stats of millennial travel trends and how marketers can effectively reach them across...
CUSTOMER RELATIONS
Marketers: Are You Missing out on the Fear of Missing Out?
The fear of missing out can be a the secret ingredient that takes your customer engagement to new...
CUSTOMER RELATIONS
Five Ways Hotels and Restaurants Can Leverage Social Proof
Social proof is important to guests and consumers. Now let’s look at the practical applications of social proof...
CUSTOMER RELATIONS
Your Guide to the Business of Mother’s Day
Mother’s Day is around the corner, creeping up on both consumers and brands alike. And even though, year...
BRANDING
How to Leverage the History of Your Hotel Brand
Your hotel's history has the potential to attract new guests and keep them coming back. Getting them to...
CUSTOMER RELATIONS
3 Ways to Use Twitter Support to Deliver Better Customer Service
Here are some ways your company can leverage Twitter to deliver better support to your customers.
CUSTOMER RELATIONS
Top 5 Digital Marketing Challenges in the Cruise Industry
Digital marketing in the cruise industry is fundamental, but there are many pitfalls to avoid. Find out how...