DESTINATIONS
Why Facebook’s “Save” Feature is Perfect for the Hospitality Industry
Last week, Facebook debuted a new "save" feature that allows users to save pages or posts that interest...
Category: Hotels
DESTINATIONS
HOTELS
The Ritz Carlton Wants Social Savvy Travelers to Share #RCMemories
‘Your Memories’ displays photos of captured moments, tagged with #RCMemories, shared by guests on Twitter and Instagram. Guests...
HOTELS
Top Hotels on Social Media
Hotels are using social listening tools to monitor online conversations, in real-time. Here are some top hotels on...
CUSTOMER RELATIONS
Picture Perfect: Why Your Hotel Needs Instagram 6.0
Here are some compelling reasons why your hotel needs Instagram, as well as some of the benefits of...
DINING ARTICLES
How Can Hotels and Restaurants Optimize Social Media?
There are a variety of ways that hotels and restaurants can optimize social media. They include hosting events;...
HOTELS
Facebook Graph Search And Its Impact On The Hospitality Industry
Facebook graph search provides users with a Facebook version of what most of us do in Google, only...
HOTELS
How Four Seasons NY Used a Hotel Social Media Campaign to Increase Summer Revenue
With a family- friendly and child-focused Facebook Contest called #MaxineTakesManhattan, the Four Seasons Hotel New York aimed to...
HOTELS
How to Establish Your Hotel’s Voice on Social Media
Knowing to whom you're speaking, establishing trust, and telling stories are some ways to find and establish your...
CUSTOMER RELATIONS
How to Keep Review Responses Professional
Here are some tips on how to keep review responses professional, and not risk damaging your reputation by...
AIRLINES
Marketing To Millenials on Social Media
With over 80 million members in the United States alone, the Millennials--aka Generation Y--are the most rapidly growing...
CUSTOMER RELATIONS
Mining Social Media To Discover Your Guest’s Preferences
How do you make guests feel valued? One way is to utilize a new technology like the one...
HOTELS
Aloft Hotels Expands Locations, Innovation with Keyless Check-in
Aloft’s innovative and exclusive initiatives set it apart. Aloft recently announced that select properties will roll out Keyless...