BOOK REVIEWS
What David Bowie Can Teach You About Hospitality Marketing
Hospitality pros need to experiment with new approaches and strategies, especially ones that embrace tech. Here are hospitality...
Category: Hotels
BOOK REVIEWS
CUSTOMER RELATIONS
4 Ways Mobile Technology Alters Business Communications
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as...
HOTELS
Ritz-Carlton App Launches Travel Posters Feature
Enhancements to Ritz Carlton's app allow the creation of personalized travel posters on smart phones and tablets for...
HOTELS
Case Study: How Avanti Resort Grew their Facebook Presence 295%
Through developing meaningful, relevant content that appealed to the target audience, Avanti Resort was able to grow their...
HOTELS
Ritz Carlton Debuts First Social Film Series
At the beginning of September, Ritz Carlton introduced a social film series: A Ritz-Carlton Reserve Adventure.
CUSTOMER RELATIONS
The Most Effective Tactics for Collecting Guest Feedback
Software Advice conducted an online survey of 1,936 randomly selected U.S. consumers about their likeliness to deliver feedback...
HOTELS
How to Captivate Your Facebook Audience
While Facebook is always changing, if you're wondering how to captivate your Facebook audience, there are a couple...
AIRLINES
The Modern Mobile Business Traveler
45% of all employees in a business are mobile. Here are various statistics surrounding the profile of the...
CUSTOMER RELATIONS
Why Hotel WiFi Availability is Key to Guest Satisfaction
While service and amenities play an important role, the availability of complimentary high speed internet can make or...
HOTELS
Crafting Social Media Careers In The Hospitality Industry
The social media addict is, perhaps, one of society's most misunderstood members. Your boss has forbidden you from...
HOTELS
Journey to Extraordinary with Holiday Inn’s First Digital Campaign
Holiday Inn's new campaign celebrates the inspiring journeys of guests by sharing their unique narratives through their first...
BRANDING
5 Ways To Dominate Your Google Business Listing
Google allows brands to work with customers through easy-to-use services on the My Business dashboard. Here are 5...