Conrad Hotels & Resorts debuted the luxury hospitality segment’s first comprehensive pre check-in feature to its award-winning travel mobile application, Conrad Concierge. All guests at each of the Conrad brand’s 24 hotels worldwide can now find greater customization and convenience at the touch of a button – from selecting pre-arrival amenities to ordering in room dining and enjoying mobile check-out.
“Millennial” travelers – defined as those between 18 and 30 years old – have sharply different business and leisure travel habits and expectations than do their older peers, according to a global study released by Expedia.com® and Egencia®.
1888 Hotel in Sydney, Australia has opened the first Instagram hotel offering free rooms to heavy Instagram users along with Instagram photo-clad walls and photo opportunities.
With StumbleUpon paid discovery, you only pay for unique visitors (when the person actually visits your site) making it an affordable method of advertising for your business.
With over 1,000 miles to cover, the first official Four Seasons Food Truck has hit the road. Known as the FS Taste Truck, the vehicle and its tour provides a new, mobile stage for the brand’s culinary talent to connect with their local communities.
What can you do with landing pages to capture and remarket to booking leads that discover your hospitality business on social media? Here are the top 3 ways you can link social media posts to landing pages to increase your qualified leads and get more bookings.
Long gone are the days where commercials and a clever billboard were all you needed to successfully advertise. Today, you have the perfect balance and combination of traditional and digital marketing.
One of the traditional luxuries of a full-service hotel could soon be extinct. Room service, as travelers have come to know it, is likely to join full-service gas stations as a nostalgic topic of conversation in the next few years.
The Sol Wave House in Mallorca is establishing itself as the world’s first “Twitter experience hotel” so that instant gratification upon receiving a “fave” or a “retweet” never takes a vacation.
If you’re wondering how to handle customer complaints on social media, here are five tips.
Kigo, a leading provider of online vacation rental software, was built for vacation rental professionals and managers to automate aspects of their business.
This summer, Loews Hotels & Resorts launches a Social Summer campaign by sending Director of Social Media, Piper Stevens on a cross-country road trip.
With 57% of all travel bookings now being made online, it’s critical that you leverage internet marketing to encourage your visitors to make a return visit.
The hotel industry is notorious for guest complaints. If you've ever worked retail, you know the saying "the customer is always right." This applies to the hotel industry as well ...
Social media fads may come and go, but one thing remains constant: LinkedIn consistently remains one of the best professional networks out there. Whether you're an individual professional or you're ...
TalkToTheManager allows customers to connect with the management staff of a business through anonymous text messages whereupon the restaurant or hotel can resolve issues in real-time.
There’s more than one way to become a billionaire in the hospitality industry. In fact, here’s how five of the richest hotel tycoons got their start.
Crambu is a text-message based concierge service that allows guests to customize their vacations from the simple touch of their own smartphones.
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
The hospitality industry makes on average $425 billion a year, with $255 billion of that annual revenue influenced by review forums. According to the following infographic on the hospitality industry, ...