If you’re wondering how to handle customer complaints on social media, here are five tips.
Kigo, a leading provider of online vacation rental software, was built for vacation rental professionals and managers to automate aspects of their business.
This summer, Loews Hotels & Resorts launches a Social Summer campaign by sending Director of Social Media, Piper Stevens on a cross-country road trip.
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
Four Seasons has done an exceptional job integrating social media into their website and general marketing, and constantly continues to expand its social media presence.
The needs of business are always driven by changes in customer demand. Nowhere is that more true than in the service industry, and a more sophisticated clientele is forcing hospitality managers to enlist new technology to help serve client needs.
Swiss-based Treovi.com, the first truly 100% no commissions online hotel reservation system, has launched a new beta of its website.