Featured Blog Posts

Five Ways Technology Is Changing the Way We Travel

Technology has transformed travel. We have more access to information, recommendations, and tools. Planning and on-site decision making is unrecognizable compared to 20 years ago. Here are five ways technology is changing travel. 1. Hotel Reservations To select a hotel no longer requires people to approach a desk. More than…

Forget Customer Journey Maps: The Buying Process is a Loop

The customer journey reveals a lot. Why do customers purchase certain items from specific vendors? Marketers try to understand how one action leads to the next. Then, they can effectively drive traffic and attract new leads. The problem is: your business is not the only voice -- it's one of…

Restaurant Storytelling: 5 Tips to Drive Customer Engagement

Restaurant storytelling is one of the most powerful tools for driving customer engagement. Thanks to technological innovations and social media trends, people can now share their stories with a wider audience. Customers want to know you and the real story behind why you do what you do. If you're wondering…

The Top 5 Customer Experience Trends

Have you thoughts about how customer experience trends will change next year? The team at Hotjar (a behavior and feedback tool built for marketing, design, and product teams focused on improving user experiences) did. They recently asked 2,000 customer experience (CX) professionals about the state of their company’s customer experience strategies,…
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Social Media Marketing Platform for Instagram

With detailed reports on audience growth, audience geography, engagement and the ability to identify tags that are relevant to their products and services and influencing contributors posting on them, brands now have a unique platform to professionally fine-tune their content and engagement strategy on Instagram.

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Study: Average Growth of Facebook Fan Pages

The team at Fanpage Karma recently analyzed over 60,000 active Facebook pages in a period of three months to see how and why growth rates differ. Differences can be found in terms of the type of page, the engagement rate and how large the fan page already is.

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