The rise of social search has become impossible to ignore, particularly on platforms like TikTok, Pinterest, and Instagram. For hoteliers and marketing professionals in the hospitality industry, adapting to this change is not just beneficial; it's essential. We've witnessed the transformative power of social media in the hospitality sector. Today,…

Social media has transformed how we communicate, consume content, and conduct business. It’s hard to recall a time before social platforms were woven into our daily lives. It’s now crucial for businesses to understand how social media has evolved—and where it’s headed—to stay relevant in an ever-changing landscape. The Past:…

Introduction to Employee Turnover Predictive analytics helps organizations detect patterns and potential turnover risks before they result in employee departures; it is a vital indicator of an organization's health and stability. Defined as the rate at which employees leave and new ones are recruited, turnover can have a ripple effect…

Marketing has evolved dramatically from traditional, one-way communication methods to consumer-centric approaches. Past strategies relied heavily on top-down messaging, where brands controlled the narrative, and consumers were passive recipients. However, today’s marketing strategies are shifting towards more interactive, dialogue-based ones. Brands focus more on building relationships with their audience and valuing…