CUSTOMER RELATIONS
Hospitality Marketing Mistakes that Can Ruin Your Reputation
It takes trust for customers to interact with brands. While it may take ages for a brand to...
Author: Guest Contributor
CUSTOMER RELATIONS
CUSTOMER RELATIONS
Online Review Trends in 2018
Consumers use online reviews as a research tool when they search for local businesses. 2018 brings many notable...
CUSTOMER RELATIONS
The Impact of GDPR on the Hospitality Sector
The General Data Protection Regulation (GDPR) is sets guidelines for the collection and processing of personal information. Hotels...
SOCIAL MEDIA
How to Re-Purpose Old Content for New Audiences
It can be hard and time-consuming to continuously come up with new ideas for great content. You can...
CUSTOMER RELATIONS
5 Ways to Help Guests Feel at Home
Never underestimate the power of good hospitality. Optimizing guest experience can provide many long-term benefits. Here are five...
HOTELS
HospitalIT: How Tech Is Influencing the Hospitality Industry
While many technological changes are positive, some are not. Here are a few of the ways tech is...
CUSTOMER RELATIONS
3 Lessons Learned from 2017’s Top Business Fails
From blunders and missteps to plain-old poor decision-making, here are three of the top epic business fails from...
CUSTOMER RELATIONS
How Storytelling Can Help Increase Your Restaurant’s Sales
There is no tool more powerful than storytelling, and there are many ways storytelling can help increase restaurant...
CUSTOMER RELATIONS
7 Tips on How To Increase Your Social Media Following
You must be strategic about growing your social media following. Social media marketing also has a huge impact...