More restaurant owners are seeking a competitive edge than ever before. Increasingly, that edge is technology. Savvy restaurant operators are turning to software to streamline operations and deliver a better customer experience.
Last week, Facebook debuted a new “save” feature that allows users to save pages or posts that interest them. The hospitality industry can leverage this.
Here are 6 tech trends for the hospitality industry to keep in mind in 2014 that follow themes of personalization, integration, and ease of access.
There are a variety of ways that hotels and restaurants can optimize social media. They include hosting events; humanizing their brands; managing customer service; nurturing communities; and offering value.
Convenience is the name of the game, and a number of food-related web and mobile services — foodpreneurs, if you will — are making food / restaurant discovery easier.
Mogl, the leading restaurant rewards program with a mission to end hunger, recently announced that it is the first in its category with direct access to real-time data from Visa, MasterCard and American Express transactions.
Incorporate these effective strategies into your marketing plan for short- and long-term results. Here are 5 ways social media can enhance guest experience.
The most profitable restaurants in the country excel at doing the vital things very well. If you’re wondering how to improve restaurant profits, here are 5 critical areas on which to focus:
With over 1,000 miles to cover, the first official Four Seasons Food Truck has hit the road. Known as the FS Taste Truck, the vehicle and its tour provides a new, mobile stage for the brand’s culinary talent to connect with their local communities.
In honor of National Taco Day, Rubio’s is giving Social Hospitality readers the chance to come in and try its craveable menu options fresh from the grill.
LiveDeal is a real-time, online marketplace that connects you with local restaurants that are offering deals right now. I had the opportunity to interview Jon Isaac, CEO and President of LiveDeal, to get the inside scoop and learn more about the company and its vision.
While increased use of technology eliminates some personal interaction, it can also provide an expedited experience to make the customer happy.
Restaurants can’t afford to neglect social media. Ten ways to increase Your restaurant’s revenue with social media.
If you’re wondering how to handle customer complaints on social media, here are five tips.
Learn how one destination is rockin’ Social Media! The Lake Charles/Southwest Louisiana CVB provided first-hand insight on how to manage social media effectively.
Expand your restaurants reach by adding Google+ to your repertoire of social media tools. Google circles and +1 features will help people find you and connect with your page.
TalkToTheManager allows customers to connect with the management staff of a business through anonymous text messages whereupon the restaurant or hotel can resolve issues in real-time.
Build positive rapport with restaurant goers by turning any bad publicity into an opportunity to strengthen credibility within the hospitality industry.
From May 20 – September 2, 2013, The Coffee Bean & Tea Leaf will keep their customers cool during their landmark 50th anniversary celebration with the introduction of a new Birthday Cake Ice Blended beverage. ...
Instagram’s “Photos of You” enables individuals to see photos in which they’re tagged. This means additional real estate for loyal fans to represent a company’s image.