CUSTOMER RELATIONS
How to Target the “Always-On” Consumer
This infographic shows how the "Always-On" consumer offers businesses a chance to connect with consumers 24/7 at home,...
CUSTOMER RELATIONS
This infographic shows how the "Always-On" consumer offers businesses a chance to connect with consumers 24/7 at home,...
CUSTOMER RELATIONS
In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management...
AIRLINES
Cross promotion is designed for customers who buy a certain product, with the sole aim of incentivizing customers...
HOTELS
The cloud is a reliable wifi provider Macdonald Hotels uses to offer guests fast, free and secure internet...
MARKETING
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi...
MARKETING
Mobile marketing will advance in overtaking the console industry with the rising quality of smartphones and high quality...
DINING ARTICLES
The use of mobile apps in the hospitality industry continues to rise. Individuals use apps to find deals,...
AIRLINES
Thinking about integrating text message marketing into your marketing mix? Here's how some hospitality brands have used text...
MARKETING
When you interact with a customer in person, you conduct yourself with a certain amount of decorum. You...
MARKETING
2014’s Black Friday, Cyber Monday and kick off to the holiday shopping season were saved thanks to online...
MARKETING
T-Mobile holds the top spot in Socialbakers' quarterly responsiveness reports multiple times for response rates that get close...
CUSTOMER RELATIONS
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as...