With an increase in use of social media and technology, hotels are keeping up with demands from their customers. Here are 7 tech trends hotels are embracing
Restaurants already talk to guests on social media and seat guests with reservation services. Now, they can cook and serve with pre-orders for dine-in.
Text message marketing is still the most powerful, most direct, least expensive and most personal way to keep the masses informed about your event.
This infographic shows how the “Always-On” consumer offers businesses a chance to connect with consumers 24/7 at home, at work, and everything in between.
In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management to better customer relations.
Cross promotion is designed for customers who buy a certain product, with the sole aim of incentivizing customers to buy related products as well.
The cloud is a reliable wifi provider Macdonald Hotels uses to offer guests fast, free and secure internet connection. Consider the cloud for your hotel.
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi and deliver personalized marketing collateral.
Mobile marketing will advance in overtaking the console industry with the rising quality of smartphones and high quality graphics available.
The use of mobile apps in the hospitality industry continues to rise. Individuals use apps to find deals, make reservations, and read reviews.
Thinking about integrating text message marketing into your marketing mix? Here’s how some hospitality brands have used text messaging with great success.
When you interact with a customer in person, you conduct yourself with a certain amount of decorum. You try to be punctual, you mind your P's and Q's, and you ...
2014’s Black Friday, Cyber Monday and kick off to the holiday shopping season were saved thanks to online sales.
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as some pros and cons of those changes.
Enhancements to Ritz Carlton’s app allow the creation of personalized travel posters on smart phones and tablets for all Ritz-Carlton App users globally.
Totally Rad! debuted the Replichrome Mini filter set for PicTapGo, using the groundbreaking Replichrome Lightroom Presets to combine the beauty of film and the flexibility of digital at the tip of your fingers.
Text marketing can provide the perfect opportunity to advertise your brand, win new clientele, and break away from your competition.
More restaurant owners are seeking a competitive edge than ever before. Increasingly, that edge is technology. Savvy restaurant operators are turning to software to streamline operations and deliver a better customer experience.
Google allows brands to work with customers through easy-to-use services on the My Business dashboard. Here are 5 ways to dominate your Google Business Listing.
Back-To-School is the dream season for a hotel marketer to offer great deals on summer fun before the bell rings.