Never underestimate the power of good hospitality. In today’s world, the places we visit are often under a microscope. Social influencers can have a lot of impact on consumers’ perceptions of hotels, and a bad experience can be costly for your business. People want to feel at home during their…

Marriott International has always been ahead of the curve when it comes to social media and the travel industry. In addition to being an early adopter of Snapchat for influencer marketing, to launching innovative F&B concepts and hotel-specific Instagram campaigns, the brand as a whole continues to set a high…

The hospitality industry keeps evolving. With technological advancements and the modern ease of getting places, the travel process is impacted in a variety of ways. While most of the changes are positive, some are not. Here are a few of the ways tech is influencing the hospitality industry. 1. Voice…

Companies can operate successfully for years, going about their day-to-day business affairs and flying under the proverbial radar. But that can all change in an instant if a company makes headlines due to an embarrassing social media blunder or falls victim to a cyber attack, leaving their customers' financial and…