Customer is King: Why Businesses Should Focus on the Customer
In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management to better customer relations.
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Visit London’s High-Tech Hotels for Savvy Travelers
In-room iPads, digital check-ins and smart lighting are just some of the features in London’s most high-tech hotels.
The Future of On-Premise WiFi Marketing
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi and deliver personalized marketing collateral.
4 Ways Mobile Technology Alters Business Communications
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as some pros and cons of those changes.
Smart Restaurants and Technology
More restaurant owners are seeking a competitive edge than ever before. Increasingly, that edge is technology. Savvy restaurant operators are turning to software to streamline operations and deliver a better customer experience.
Trends and Technology in Hospitality
Here are 6 tech trends for the hospitality industry to keep in mind in 2014 that follow themes of personalization, integration, and ease of access.
Social Media Key Priority For Travel Technology Professionals
A recent survey conducted by Travel Technology Europe showed that 71% of the people who responded believe that social media, specifically sites like Facebook and Twitter was essential to their business.
How Hotels Use Mobile Technology to Serve Customers Better
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
Technology Cupid to the Rescue this Valentine’s Day
Valentine’s Day is right around the corner, and technology can help you up your game. From gifts to the perfect meal, you can’t go wrong with a cell phone in your hand and a search bar at your thumb.
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3972 Barranca Pkwy, Ste J445
Irvine, CAÂ 92606
(949) 371-6091
hello@socialhospitality.com
Irvine, CAÂ 92606
(949) 371-6091
hello@socialhospitality.com
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