Featured Blog Posts

How Honest Feedback Shapes Reputation and Retention

A company’s reputation online carries real weight, especially in hospitality. Guests check reviews before they book. One critical comment can push someone away, while positive experiences draw them in and keep them coming back. Every customer has a megaphone with the rise of social media, booking platforms, and review sites.…

SEO Audits: What They Are and Why Your Business Needs One in 2025

Google isn’t slowing down and neither should your SEO game. The ranking is often misunderstood as a one-and-done job. In reality, it is an ongoing process with constant updates to how search results work. If your traffic is slipping or you are not getting as many leads as expected, then…

Elevating Marketing Skills in the Digital Era

In the rapidly evolving digital landscape, enhancing one's marketing skills is more crucial than ever for professionals aspiring to excel in their careers. An online MBA in marketing at St. Thomas University offers a convenient and comprehensive way for individuals to acquire advanced knowledge and develop the skills necessary to…

Why Hotels Are Investing in Digital Strategies to Enhance Guest Engagement

Guests expect flawless service, competitors undercut prices, and operational costs climb. Outdated systems crack under pressure. Staff juggle check-in lines, maintenance requests, and generic guest interactions. Loyalty dwindles. Revenue leaks. Something has to give—right? But maybe not. At least when hotels go digital. Forget incremental fixes. Digital tools tackle root problems:…

The Rise of Influencer Marketing in the Hospitality Industry

Marketing through influencers has totally revolutionized the hospitality industry. Influencers have become strong marketing tools through social media as they provide an authentic touch that makes their content resonate with their target audiences. In 2023, the influencer market around the world amounted to an estimated $16.4 billion and is expected to hit $24 billion by the end of 2024. Let’s discuss how hospitality businesses use influencers to reach the right audiences and drive engagement.

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TikTok for Hotels: 9 Ways to Convert Views into Vacations

Managing social media for your hotel can be tough, especially when people swing from one platform to another. However, narrowing down which platforms are most profitable is critical to ensuring you’re not missing opportunities to connect with customers and potential customers. With that in mind, let’s explore how to make the most of TikTok for hotels.

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9 Important Hospitality Sales and Marketing Tips

In a world driven by social media and online search, sales tactics are essential to generate revenue. Marketing teams have more opportunities to create innovative campaigns to boost sales. Here are 9 hospitality sales tips that combine classic techniques with modern practices.

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