The tremendous breakthroughs in technology in recent decades have vastly increased the potential for revenue and even created new hospitality businesses from thin air. But they've also caused a few problems. Like the adage "mo' money, mo' problems," having new concerns to manage does complicate operations. From security and device…

Between the years 1980 and 2000, something terrific happened. Something that would forever change the shape of the world as previous generations knew it. No, it wasn’t the launch of MTV (though that was pretty awesome, too), and it wasn’t dinosaurs being reanimated at Jurassic Park. No, no. Those 20…

The summer travel season is upon us and it's the perfect time for hotels and destinations to brainstorm summer social media contests. Since travel is innately visual and an exceedingly photographed experience, photo contests are an effective way to engage and unite your audience around your brand. While we spend…

Lead validation is a crucial step for lead-generation internet marketing — and yet very few organizations do it. Simply put, lead validation is the process of screening website-generated form and phone inquiries to separate actual leads from non-leads such as spam, customer inquiries, personal calls and sales solicitations. Data suggests…