Blog

Four Tips for Creating a Romantic Hotel Experience

With so many options available, how can hotels create the best romantic hotel experience? Follow these four tips to entice couples to stay at your hotel.

Tracking Customer Preferences Using Big Data

Thanks to Big Data, you can uncover the preferences of your consumers and keep them happy.

It’s Back To Customer Service School

Your guests are your most valuable asset, and the competition will do anything to steal them. To keep your treasured clientele loyal and your rivals

3 Tips for Using YouTube for Hospitality Marketing

Hotels can use YouTube to both increase sales and market their brand to nearly one billion unique users who visit the video sharing platform every month. Here are three tips for marketing executives starting their YouTube campaigns from scratch.

Four Seasons Launches Global Energy Wellness Offerings and Social Campaign

Four Seasons is launching Energy by Four Seasons and, in conjunction, the Four Seasons #30DaysofEnergy Challenge will launch on November 1, with a new “challenge” shared each day on Instagram, Facebook, Twitter and Google+.

Selling Skills Assessment Tools Improve Customer Relations

The Selling Skills Assessment Tool (SSAT) can improve customer relations by bridging the gap between skills, behavior, and results.

What We Can Learn from T-Mobile’s Social Strategy

T-Mobile holds the top spot in Socialbakers’ quarterly responsiveness reports multiple times for response rates that get close to 100% across channels. Learn more.

Cleveland’s Chandalier Selfie Does it Right

Sponsored by General Electric as a boost to the local redevelopment, a “selfie-station”, coordinated by the Playhouse Square organization, is set up right in the middle of the square.

Baby Boomer Marketing With The Help Of Recent Retirees

It seems like every time you flick on the news, another company has announced a new and innovative employee education benefit.

Social Hospitality