Most businesses have profiles on top social media sites. Social media has become such a popular marketing tool that it would be more surprising to find a business that wasn't ...
The hotel industry is notorious for guest complaints. If you've ever worked retail, you know the saying "the customer is always right." This applies to the hotel industry as well ...
Social media fads may come and go, but one thing remains constant: LinkedIn consistently remains one of the best professional networks out there. Whether you're an individual professional or you're ...
Mastering the initial business aspects of growing a social media presence is only the first step; it is equally critical to recognize and address the significant legal risks that go along with it.
TalkToTheManager allows customers to connect with the management staff of a business through anonymous text messages whereupon the restaurant or hotel can resolve issues in real-time.
Build positive rapport with restaurant goers by turning any bad publicity into an opportunity to strengthen credibility within the hospitality industry.
From May 20 – September 2, 2013, The Coffee Bean & Tea Leaf will keep their customers cool during their landmark 50th anniversary celebration with the introduction of a new Birthday Cake Ice Blended beverage. ...
Crambu is a text-message based concierge service that allows guests to customize their vacations from the simple touch of their own smartphones.
Klout has partnered with American Airlines to extend a free one-day Admiral’s Club Lounge pass to avid social media users with Klout score above 55.
Instagram’s “Photos of You” enables individuals to see photos in which they’re tagged. This means additional real estate for loyal fans to represent a company’s image.
Starting and maintaining a restaurant business is no easy task. If done right though, a restaurant business can become quite a profitable venture.
There are techniques and strategies that you can employ to help your site become more visible. One way to do this is to ensure that you rank high for important keywords to your niche in Google searches. The most effective way to achieve this goal is by executing effective link building strategies and practices.
In honor of World Oceans Day (June 8), Rubio’s will host a beach cleanup and party in Oceanside, CA, for the San Diego community to come together and celebrate the ocean.
Men and women tend to dominate very different social media networks. This infographic takes a look at some of the differences between male and female-dominated social media sites
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
The hospitality industry makes on average $425 billion a year, with $255 billion of that annual revenue influenced by review forums. According to the following infographic on the hospitality industry, ...
For marketers of hotels, tours, and travel services, travel remarketing is an effective way to get a second chance to convert valuable traffic.
One of the best ways to use Instagram for marketing your business is to host a contest on the network, helping to build buzz for your brand and drive traffic to your site.
Greg Creed, CEO of Taco Bell, shares how his brand has transformed itself in several essential ways without losing the loyalty of its core customer.
By sharing your best ‘fishy face’ on Facebook, Twitter, Instagram and Google+, you can receive two seafood burritos for the price of one at Rubio’s.