Featured Blog Posts

Four Ways Hotels Can Use Social Media to Grow their Email Lists

Email marketing is a substantial part of marketing for hotels. It allows properties to contact past, present, or potential guests and keep them informed of offers that may be relevant. Aside from having an email signup form on your website, social media can be an effective tool for capturing your…

Three Ways Inbound Marketing Can Help Increase Restaurant Sales

When it comes to the restaurant business, the only successful operations are those that are constantly looking for ways to drive food and beverage sales. The restaurant owner who chooses to get comfortable with their lunch hour rush will, at some point, watch sales drop as foot traffic dwindles. Attracting…

The Big Data Challenges Facing the Hospitality Sector

The tremendous breakthroughs in technology in recent decades have vastly increased the potential for revenue and even created new hospitality businesses from thin air. But they've also caused a few problems. Like the adage "mo' money, mo' problems," having new concerns to manage does complicate operations. From security and device…

Five Reasons to Use Google Alerts

“Google Alerts” is a content monitoring system that notifies users when new content from news, web, blogs, video and/or discussion groups matches a set of search terms selected. It’s a great, straightforward way to gather content for social media channels for several reasons.

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The Flavor Tourism Experience

“Pei Wei is a place just outside of your usual routine where you can experience the vibrant flavors of dishes inspired from five Asian cultures.” Indeed, outside of the usual routine they are. In an interview with Pei Wei’s VP of Marketing…

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Social Media in Plain English

I recently attended Splash Media’s Social Media Bootcamp. It provided a great case for social media implementation for business and most memorably, a lot of statistics and relevant comparisons.

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Active Social Outreach Online and Off

This week, I checked into the Westin Kierland hotel in Scottsdale, Arizona and was pleasantly surprised to find a flyer on the desk in my guestroom. It reads “Get Social” along the top and then outlines the ways guests can read or relay feedback on their experience at the hotel through social media.

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The Food Truck Phenomenon

In the past year, the mobile food industry has soared to amazing heights. Almost every type of food imaginable can now be found in truck form. The food truck culture has been especially potent in Southern California.

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Disneyland-area Hotel Sets the Social Media Bar High

Ramada Maingate at the Park has been able to put itself on the map, both in terms of its accessibility to/from Disneyland and amongst the Ramada brand, via social media. The unique way Andrew communicates makes the pages stand out amongst other hotels. He didn’t create a persona; he simply uses his own. This has been hugely valuable in humanizing the brand and thereby creating personal connections with potential customers.

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