In October 2021, the International Air Transport Association (IATA) committed to achieving net-zero carbon emissions by 2050. How exactly is the aviation industry using green technology, and what steps are being taken to make flying a more sustainable option? Here are a few examples of changes made and what’s coming.
The hospitality industry has been hit hard by COVID-19, and it’s difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity.
The hospitality industry has integrated AI at a large scale. For example, hotel guests can ask a digital assistant for room service with simple voice commands. Both Amazon and Google released new AI technology to help empower the hospitality industry. Learn More:
Today, leading airlines are exploring how AI can help them keep pace with customer demand and improve operational efficacy, speed and customer satisfaction. Here are a few changes we’ve seen, and what to expect in the near future.
Here are examples of brands that do customer service on social media right.
In an effort to emphasize its position as a critical tool in delivering top-notch customer service, Twitter recently introduced new display options and tools.
74% of all web traffic will be video by 2017. With Facebook’s video integration and recent updates, it’s critical to develop a plan for Facebook video marketing.
Building on a history of innovation, the Four Seasons Private Jet exemplifies the company’s commitment to evolving the guest experience to anticipate and exceed the changing needs of the modern luxury traveller.
Cross promotion is designed for customers who buy a certain product, with the sole aim of incentivizing customers to buy related products as well.
