CUSTOMER RELATIONS
Four Tips for Creating a Romantic Hotel Experience
With so many options available, how can hotels create the best romantic hotel experience? Follow these four tips...
Category: Travel
CUSTOMER RELATIONS
HOTELS
3 Tips for Using YouTube for Hospitality Marketing
Hotels can use YouTube to both increase sales and market their brand to nearly one billion unique users...
HOTELS
Four Seasons Launches Global Energy Wellness Offerings and Social Campaign
Four Seasons is launching Energy by Four Seasons and, in conjunction, the Four Seasons #30DaysofEnergy Challenge will launch...
BOOK REVIEWS
What David Bowie Can Teach You About Hospitality Marketing
Hospitality pros need to experiment with new approaches and strategies, especially ones that embrace tech. Here are hospitality...
CUSTOMER RELATIONS
4 Ways Mobile Technology Alters Business Communications
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as...
HOTELS
Ritz-Carlton App Launches Travel Posters Feature
Enhancements to Ritz Carlton's app allow the creation of personalized travel posters on smart phones and tablets for...
HOTELS
Case Study: How Avanti Resort Grew their Facebook Presence 295%
Through developing meaningful, relevant content that appealed to the target audience, Avanti Resort was able to grow their...
HOTELS
Ritz Carlton Debuts First Social Film Series
At the beginning of September, Ritz Carlton introduced a social film series: A Ritz-Carlton Reserve Adventure.
CUSTOMER RELATIONS
The Most Effective Tactics for Collecting Guest Feedback
Software Advice conducted an online survey of 1,936 randomly selected U.S. consumers about their likeliness to deliver feedback...
HOTELS
How to Captivate Your Facebook Audience
While Facebook is always changing, if you're wondering how to captivate your Facebook audience, there are a couple...
AIRLINES
The Modern Mobile Business Traveler
45% of all employees in a business are mobile. Here are various statistics surrounding the profile of the...
CUSTOMER RELATIONS
Why Hotel WiFi Availability is Key to Guest Satisfaction
While service and amenities play an important role, the availability of complimentary high speed internet can make or...