In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management to better customer relations.
Building on a history of innovation, the Four Seasons Private Jet exemplifies the company’s commitment to evolving the guest experience to anticipate and exceed the changing needs of the modern luxury traveller.
Using an integrated mix of traditional and digital marketing techniques, also known as “Demand Marketing,” will deliver you to your destination.
Cross promotion is designed for customers who buy a certain product, with the sole aim of incentivizing customers to buy related products as well.
The cloud is a reliable wifi provider Macdonald Hotels uses to offer guests fast, free and secure internet connection. Consider the cloud for your hotel.
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi and deliver personalized marketing collateral.
Mobile marketing will advance in overtaking the console industry with the rising quality of smartphones and high quality graphics available.
Geofeedia, a market leader in location-based social media monitoring, intelligence and analysis, debuted the next generation of its social media intelligence platform for marketers.
To launch a new restaurant, make use of social media platforms to reach a wider target audience and give customers frequent updates.
Lake Charles is a tourist destination with new social media marketing techniques to reach wider audience. See how they are raising the bar for social media.
A popular way to market your product is by creating a professional video that reaches a massive audience. Learn how to take your video marketing to the next level.
Thinking about integrating text message marketing into your marketing mix? Here’s how some hospitality brands have used text messaging with great success.
Here are the top five tips for curating and managing a killer social media strategy for boutique hotels.
In a move to harness the passion of a generation of food and drink entrepreneurs, Marriott International is launching CANVAS, a global incubator that will help hungry entrepreneurs realize their vision for amazing food and drink concepts in the company’s hotels.
When you interact with a customer in person, you conduct yourself with a certain amount of decorum. You try to be punctual, you mind your P's and Q's, and you ...
2014’s Black Friday, Cyber Monday and kick off to the holiday shopping season were saved thanks to online sales.
Here are fix tips for putting your best foot forward and propelling your business across the finish line as the year comes to a close.
As the holiday season approaches, the hospitality industry is taking to social media with a variety of interesting themed campaigns.
Universities are service-oriented business and its important to focus university marketing strategies on highlighting their long-term educational process. Here’s how to take your marketing to the next level.
Here are a few reasons social media marketing for real estate agents will help them stay relevant among today’s younger buyers and sellers.