Thanks to Big Data, you can uncover the preferences of your consumers and keep them happy.
Your guests are your most valuable asset--and the competition will do anything to steal them. In order to keep your treasured clientele loyal--and your rivals empty-handed--you need to ensure that ...
Hotels can use YouTube to both increase sales and market their brand to nearly one billion unique users who visit the video sharing platform every month. Here are three tips for marketing executives starting their YouTube campaigns from scratch.
Four Seasons is launching Energy by Four Seasons and, in conjunction, the Four Seasons #30DaysofEnergy Challenge will launch on November 1, with a new “challenge” shared each day on Instagram, Facebook, Twitter and Google+.
The Selling Skills Assessment Tool (SSAT) can improve customer relations by bridging the gap between skills, behavior, and results.
T-Mobile holds the top spot in Socialbakers’ quarterly responsiveness reports multiple times for response rates that get close to 100% across channels. Learn more.
Sponsored by General Electric as a boost to the local redevelopment, a “selfie-station”, coordinated by the Playhouse Square organization, is set up right in the middle of the square.
It seems like every time you flick on the news, another company has announced a new and innovative employee education benefit.
Hospitality pros need to experiment with new approaches and strategies, especially ones that embrace tech. Here are hospitality marketing books to read.
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as some pros and cons of those changes.
Enhancements to Ritz Carlton’s app allow the creation of personalized travel posters on smart phones and tablets for all Ritz-Carlton App users globally.
Through developing meaningful, relevant content that appealed to the target audience, Avanti Resort was able to grow their Facebook presence significantly.
As new innovations hit the marketplace, the hospitality industry seeks other ways to appeal to their clientele. Cutting-edge technology is the answer.
Totally Rad! debuted the Replichrome Mini filter set for PicTapGo, using the groundbreaking Replichrome Lightroom Presets to combine the beauty of film and the flexibility of digital at the tip of your fingers.
Snapchat celebrates its third birthday this week and there are a variety of ways businesses can integrate unique Spapchat marketing campaigns.
At the beginning of September, Ritz Carlton introduced a social film series: A Ritz-Carlton Reserve Adventure.
Text marketing can provide the perfect opportunity to advertise your brand, win new clientele, and break away from your competition.
Software Advice conducted an online survey of 1,936 randomly selected U.S. consumers about their likeliness to deliver feedback in terms of timing, method and incentives. Here are the important takeaways.
A lot of big data is sifting through social media signals. Here’s what the hospitality industry gains from big data.
While Facebook is always changing, if you’re wondering how to captivate your Facebook audience, there are a couple of tips that will stand the test of any tweak in the algorithm.