From Industry 4.0 to Customer Service 4.0, a "4.0" designator conveys the technological revolution happening within that industry. Hospitality 4.0 is one such example. Businesses look at 4.0 models with skepticism or embracement. The future of commerce will likely be determined by businesses finding new and innovative to harness the power…

It’s no secret food is one of the most popular segments on Instagram. Restaurants are taking advantage of this trend by catering to Instagrammers. For example, many now use simple presentation and photography techniques to help make food images go viral. Making a dining experience more Instagram-worthy means paying attention…

Fall is here, which means hotels are prepping for the holiday season. Then comes the new year, when hoteliers will face new challenges and changes. Staying ahead of guest expectations will ensure you provide the best experience. Here are a few hospitality trends that should be on your radar for…

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. IoT and Bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in various ways. For example, gone are the days when you have to…