Restaurants already talk to guests on social media and seat guests with reservation services. Now, they can cook and serve with pre-orders for dine-in.
The number of brands using selfies on Facebook and Twitter are riding. So, here is some gear that can help your brand take the best selfies yet.
GrubHub, Audi, and Sour Patch Kids are using Snapchat marketing and brand campaigns to reach millennials.
In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management to better customer relations.
In-room iPads, digital check-ins and smart lighting are just some of the features in London’s most high-tech hotels.
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi and deliver personalized marketing collateral.
Here are four ways that mobile technology has changed business communications in the hospitality industry, as well as some pros and cons of those changes.
More restaurant owners are seeking a competitive edge than ever before. Increasingly, that edge is technology. Savvy restaurant operators are turning to software to streamline operations and deliver a better customer experience.
Here are 6 tech trends for the hospitality industry to keep in mind in 2014 that follow themes of personalization, integration, and ease of access.
A recent survey conducted by Travel Technology Europe showed that 71% of the people who responded believe that social media, specifically sites like Facebook and Twitter was essential to their business.
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
Valentine’s Day is right around the corner, and technology can help you up your game. From gifts to the perfect meal, you can’t go wrong with a cell phone in your hand and a search bar at your thumb.