How Do Star Ratings Determine the Quality of Hotels in Europe?
Hotels with three stars are reserved exclusively for the nation’s highest end boutique and chain hotels. Here’s more about European hotel star rating systems.
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How Hotels Capitalize on Social Media Marketing
As hotels develop their social profiles and embrace social media marketing, followers develop loyal bonds to these brands.
Top 5 Richest Hotel Moguls and How They Got There
There’s more than one way to become a billionaire in the hospitality industry. In fact, here’s how five of the richest hotel tycoons got their start.
Crambu: The Personal Hotel Concierge
Crambu is a text-message based concierge service that allows guests to customize their vacations from the simple touch of their own smartphones.
Social Media and Hotels: Four Seasons Leading by Example
Four Seasons has done an exceptional job integrating social media into their website and general marketing, and constantly continues to expand its social media presence.
How to Keep your Hotel Staff on the Same Page
The needs of business are always driven by changes in customer demand. Nowhere is that more true than in the service industry, and a more sophisticated clientele is forcing hospitality managers to enlist new technology to help serve client needs.
Social Media Aloha
Here is an interview Kaila Anderson, the Social Media Marketing Manager of the Grand Hyatt Kauai Resort and Spa. She talks about how the Hawaii hotel uses social media to engage with guests.
Treovi: No-Fee Reservation System
Treovi is a hotel reservations service, conceived by industry insiders, establishing a fair sales model between hotels and their customers.
Starwood Hawaii Holds Tweetup in Los Angeles
Starwood Hotels & Resorts Hawaii, which has 11 great properties in Hawaii, just held a Tweetup. But rather than host it at one of their properties or even on the islands, it was in Los Angeles.
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