Hospitality marketers should make use of Facebook’s free engagement tactics to increase sales and leverage their hotel’s brand on the platform.
In order to focus on the customer, businesses should encourage feedback, have fast responses, and use reputation management to better customer relations.
Thanks to Facebook’s new Businesses on Messenger application, customers can contact businesses using the Messenger app, just as they would any of their friends or loved ones.
Building on a history of innovation, the Four Seasons Private Jet exemplifies the company’s commitment to evolving the guest experience to anticipate and exceed the changing needs of the modern luxury traveller.
Using an integrated mix of traditional and digital marketing techniques, also known as “Demand Marketing,” will deliver you to your destination.
Cross promotion is designed for customers who buy a certain product, with the sole aim of incentivizing customers to buy related products as well.
In-room iPads, digital check-ins and smart lighting are just some of the features in London’s most high-tech hotels.
The cloud is a reliable wifi provider Macdonald Hotels uses to offer guests fast, free and secure internet connection. Consider the cloud for your hotel.
Use these tips on how to best utilize photography to improve your brand’s social media platforms and keep millennials sticking around.
Wavespot is a new form of social WiFi that allows businesses to connect with their customers via WiFi and deliver personalized marketing collateral.
Mobile marketing will advance in overtaking the console industry with the rising quality of smartphones and high quality graphics available.
Social Media Marketing World took place last week in beautiful San Diego, CA. The third annual event covered a variety of topics related to social media and digital marketing trends.
Geofeedia, a market leader in location-based social media monitoring, intelligence and analysis, debuted the next generation of its social media intelligence platform for marketers.
Thinking about starting a restaurant blog? Here are three restaurants and bars who are not only winning at blogging, they’re winning at sales, too.
Tech giants like Google and Facebook have changed the way in which we work. The concept of ‘bleisure’ indicates work and leisure are becoming increasingly blurred.
To launch a new restaurant, make use of social media platforms to reach a wider target audience and give customers frequent updates.
Lake Charles is a tourist destination with new social media marketing techniques to reach wider audience. See how they are raising the bar for social media.
The use of mobile apps in the hospitality industry continues to rise. Individuals use apps to find deals, make reservations, and read reviews.
Consumers are using social media daily to stay informed. By using Facebook, Twitter, and Pinterest, retailers are able to reach a new audience of shoppers.
Here’s a look at how hotels are using Big Data to improve their guests’ experience.