Qantas and KLM airlines have instituted technology and personnel that allows them to easily monitor digital conversations posted on social media. Rather than doing a search by keyword, the airline’s customer care teams monitor via GPS co-ordinates.
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Instagram Direct builds on the traditional Instagram platform by adding the ability to share photos, videos, and messages with specific people. You can send them to your “followers” in general or to selected individuals. Recipients will be able to see your message immediately and respond. And, as an added bonus, you will be able to find out who has viewed your picture or video and who has “liked” it.
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Effective this week, HootSuite can now monitor reviews on all major review sites. The review feed in HootSuite will be powered by a new app called Reputology (built by a startup run by MIT grads called Reputology.com).
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Loews Hotels & Resorts proves that there’s more to social media than rants, raves and random hashtags with the launch of Loews Hotels Social Reservations—allowing guests to book their hotel stays directly via Twitter.
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The rapid development of renewable power means that it is set to become the world’s second most common energy source by 2016. The hotel industry is among others thinking about sustainability.
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The most profitable restaurants in the country excel at doing the vital things very well. If you’re wondering how to improve restaurant profits, here are 5 critical areas on which to focus:
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Adelaide has been chosen as one of the world’s top 10 cities to visit in 2014 by travel guide publisher, Lonely Planet. The only Australian city to be listed, South Australia’s capital is ranked ninth on the list included in Lonely Planet’s Best in Travel 2014 guide.
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Conrad Hotels & Resorts debuted the luxury hospitality segment’s first comprehensive pre check-in feature to its award-winning travel mobile application, Conrad Concierge. All guests at each of the Conrad brand’s 24 hotels worldwide can now find greater customization and convenience at the touch of a button – from selecting pre-arrival amenities to ordering in room dining and enjoying mobile check-out.
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