Featured Blog Posts

The Makings of a Hospitable Hotel Website

What’s it going to take to consistently light up the "No Vacancy" sign? Hotels face an ever-rising tide of competition. For one, the sharing economy is a highly tech-savvy trend attempting to lure travelers purely through online innovation. Hotels need to fight back. But how? Your website is a great…

How to Generate Brand Interest Through Social Media Contests

While a customer's need for certain products will certainly get them in the door, it's the contests and giveaways that create major buzz for your business. But make sure that buzz is positive and worth the energy when planning your next social media contest. Here are some tips and tricks,…

Five Ways Hotels and Restaurants Can Leverage Social Proof

Social proof is a principle in psychology that suggests we look to others when making a decision. If we’re uncertain about which course of action to take, we follow the lead of our peers, and even strangers. If others are doing something, it makes sense that we should do it…

Your Guide to the Business of Mother’s Day

Mother's Day is around the corner, creeping up on both consumers and brands alike. And even though, year after year, the majority of presents are bought super last minute, consumer spending on Mom is off the charts! And why shouldn't it be? The wonderful women in our lives are worth…

Five Reasons to Use Google Alerts

“Google Alerts” is a content monitoring system that notifies users when new content from news, web, blogs, video and/or discussion groups matches a set of search terms selected. It’s a great, straightforward way to gather content for social media channels for several reasons.

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The Flavor Tourism Experience

“Pei Wei is a place just outside of your usual routine where you can experience the vibrant flavors of dishes inspired from five Asian cultures.” Indeed, outside of the usual routine they are. In an interview with Pei Wei’s VP of Marketing…

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Social Media in Plain English

I recently attended Splash Media’s Social Media Bootcamp. It provided a great case for social media implementation for business and most memorably, a lot of statistics and relevant comparisons.

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Active Social Outreach Online and Off

This week, I checked into the Westin Kierland hotel in Scottsdale, Arizona and was pleasantly surprised to find a flyer on the desk in my guestroom. It reads “Get Social” along the top and then outlines the ways guests can read or relay feedback on their experience at the hotel through social media.

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The Food Truck Phenomenon

In the past year, the mobile food industry has soared to amazing heights. Almost every type of food imaginable can now be found in truck form. The food truck culture has been especially potent in Southern California.

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