AIRLINES
How Emerging Technology Empowers the Hospitality Industry
The hospitality industry has integrated AI at a large scale. For example, hotel guests can ask a digital...
Category: Customer Relations
AIRLINES
CUSTOMER RELATIONS
5 Digital Strategies to Add to Your Event Marketing Mix
Whether you use social media to organically amplify your event’s visibility, run ads, or take your content marketing...
CUSTOMER RELATIONS
Restaurant Marketing on Instagram: Tips and Examples
Social media strongly influences customer behavior, especially when it comes to food. Instagram marketing can play a huge...
CUSTOMER RELATIONS
3 Public Relations Strategies that Help Boost Social Media Growth
"Growth hacking" is a popular term these days. For many, though, it's easier said than done. When it...
CUSTOMER RELATIONS
Facebook Live and Stories: Organic Reach is Still Alive
You’ve probably heard organic reach on Facebook is dead. Facebook makes money from advertisers, so they want businesses...
AI/VR
Five Ways Technology Is Changing the Way We Travel
Technology has transformed travel. We have more access to information, recommendations, and tools. Planning and on-site decision making...
CUSTOMER RELATIONS
Forget Customer Journey Maps: The Buying Process is a Loop
The customer journey reveals a lot. But marketing is not linear, as funnels and even customer journey maps...
CUSTOMER RELATIONS
Restaurant Storytelling: 5 Tips to Drive Customer Engagement
Restaurant storytelling is incredibly powerful if done well. In today's digital landscape, it affects everything from customer loyalty...
CUSTOMER RELATIONS
The Top 5 Customer Experience Trends
The team at Hotjar conducted a study to learn what successful companies are doing differently in regard to...
CUSTOMER RELATIONS
Hospitality 4.0: What It Is and Why You Should Embrace It
Technology has the power to streamline your business and make it more efficient, while simultaneously offering more personalized...
AI/VR
Take a Byte Out of This: Emerging Restaurant Technology
New restaurant technology changes the game for operators and consumers alike. IoT and bluetooth sensors, virtual reality training,...
CUSTOMER RELATIONS
3 Ways Hospitality Pros Can Ensure a Satisfying Experience
Travelers appreciate anything that saves them time and stress. Offering tourism information, arranging discounts, and providing security support...