The hotel industry is notorious for guest complaints. If you've ever worked retail, you know the saying "the customer is always right." This applies to the hotel industry as well ...
From online booking to social media, technology is definitely trending in the hospitality industry. The latest infographic from The National Business Research Institute takes a look at the rise of some of the most popular trends in hospitality.
Urban Outfitters revealed that they are going to phase out cash registers in favor of Apple touch-screen products.
The growth and fame of social media is a phenomenon that all businesses have had to embrace. Hospitality, more than any other industry is about people
As a small business, you have to be ahead of the technology trends. More small shops are taking advantage of mobile applications to connect with their customers. Sometimes it makes sense to embrace a mobile app, but other times, you could be wasting your time.