Category Customer Relations

Your guests are your most valuable asset--and the competition will do anything to steal them. In order to keep your treasured clientele loyal--and your rivals empty-handed--you need to ensure that ...
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Effective this week, HootSuite can now monitor reviews on all major review sites. The review feed in HootSuite will be powered by a new app called Reputology (built by a startup run by MIT grads called Reputology.com).
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Nitrogram, the advanced analytics and engagement platform for brands on Instagram, has just released their first Guide on Instagram for Brands and other professionals.
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