Mastering the initial business aspects of growing a social media presence is only the first step; it is equally critical to recognize and address the significant legal risks that go along with it.
TalkToTheManager allows customers to connect with the management staff of a business through anonymous text messages whereupon the restaurant or hotel can resolve issues in real-time.
Build positive rapport with restaurant goers by turning any bad publicity into an opportunity to strengthen credibility within the hospitality industry.
From May 20 – September 2, 2013, The Coffee Bean & Tea Leaf will keep their customers cool during their landmark 50th anniversary celebration with the introduction of a new Birthday Cake Ice Blended beverage. ...
Crambu is a text-message based concierge service that allows guests to customize their vacations from the simple touch of their own smartphones.
Klout has partnered with American Airlines to extend a free one-day Admiral’s Club Lounge pass to avid social media users with Klout score above 55.
Instagram’s “Photos of You” enables individuals to see photos in which they’re tagged. This means additional real estate for loyal fans to represent a company’s image.
Starting and maintaining a restaurant business is no easy task. If done right though, a restaurant business can become quite a profitable venture.
There are techniques and strategies that you can employ to help your site become more visible. One way to do this is to ensure that you rank high for important keywords to your niche in Google searches. The most effective way to achieve this goal is by executing effective link building strategies and practices.
In honor of World Oceans Day (June 8), Rubio’s will host a beach cleanup and party in Oceanside, CA, for the San Diego community to come together and celebrate the ocean.
Men and women tend to dominate very different social media networks. This infographic takes a look at some of the differences between male and female-dominated social media sites
Smartphones are becoming ubiquitous across the world. It is therefore no surprise that the hotel industry is taking notice of smartphones and using them to enhance the customer experience. But how exactly is the industry going about this?
The hospitality industry makes on average $425 billion a year, with $255 billion of that annual revenue influenced by review forums. According to the following infographic on the hospitality industry, ...
For marketers of hotels, tours, and travel services, travel remarketing is an effective way to get a second chance to convert valuable traffic.
One of the best ways to use Instagram for marketing your business is to host a contest on the network, helping to build buzz for your brand and drive traffic to your site.
Greg Creed, CEO of Taco Bell, shares how his brand has transformed itself in several essential ways without losing the loyalty of its core customer.
By sharing your best ‘fishy face’ on Facebook, Twitter, Instagram and Google+, you can receive two seafood burritos for the price of one at Rubio’s.
With detailed reports on audience growth, audience geography, engagement and the ability to identify tags that are relevant to their products and services and influencing contributors posting on them, brands now have a unique platform to professionally fine-tune their content and engagement strategy on Instagram.
HOTELS Magazine announced its second annual Social Hotel Awards. The hospitality magazine just launched the 2013 program during a webinar entitled, “The ROI of Social Media.”
The team at Fanpage Karma recently analyzed over 60,000 active Facebook pages in a period of three months to see how and why growth rates differ. Differences can be found in terms of the type of page, the engagement rate and how large the fan page already is.